Except for warranty claims, all returns must be received within 30 days of the original purchase date. If you should need to return an item for exchange, credit, or warranty, please follow the instructions below. To exchange an item, you will need to return the unused item for credit and then place a new order for the appropriate item. Warranty claims must include the return form and information, along with an explanation of the warranty claim. To return an item, please use the return form included in the original package or you can print and complete the form below. After completing all of the information, enclose the completed form in the box with the item(s) to be returned. If possible, please supply a copy of the original packing list to expedite processing your return. For your protection, send all returned items, shipping pre-paid, via UPS or insured parcel post. Please note that we cannot accept COD packages. Shipping charges must be pre-paid. Return to: Crane Cams, Inc. Return Dept. WWW 530 Fentress Blvd. Daytona Beach, FL 32114 Customer/Order Information: Please complete the following information: Your E-mail address:*_____________________________ Name:* __________________________________________ Mailing Address:* _________________________________ _________________________________________________ Phone Number:* ______________________________ Order Number:* _______________________________ Item Number:* ________________________________ Quantity:* ____________________________________ *To insure proper credit, this information is mandatory. Order and item numbers can be found on the packing list that was enclosed with the item(s). Reason for Return: [ ] Ordered wrong item. [ ] Item was damaged. [ ] Other:_______________________________________